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‎02-05-2022 19:30

‎02-05-2022 19:30

Why is my screen not working? Is a monthly subscription required? Never had this before

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‎02-06-2022 05:50

‎02-06-2022 05:50

Hello @Raghadyoussf and welcome to the Community.  Can you please clarify your question?  Are you referring to you mobile app screen (you posted on the iOS forum) or your Fitbit device screen?  There is no monthly subscription for general use, only the Premium features.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-07-2022 03:03

‎02-07-2022 03:03

Raghadyoissf, I’m guessing it’s your device.

 

Place your Fitbit on charge

After 10 seconds, press and hold the button (left hand side of the device) in and hold,

Your should hear a beep - keep pressing then after a few seconds a smile face on the screeen.

Remove from charge and it should be working.

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