05-13-2022 03:48
05-13-2022 03:48
On my phone, the exercise graphs dont match the key colors. You can see cardio is yellow in one graph and orange in another. If I logon my husband’s phone, it works and the colors are correct. We have the same phone model. I have reached out to Fitbit twice but they just ask me over and over if I’ve updated. I have. And then nothing.
05-13-2022 04:10
05-13-2022 04:10
@KateZ123 You posted this on the web dashboard forum, but you are describing a mobile app issue. Do you use Android or iPhone? Your post can get moved to a better fit forum where you might get more help.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-17-2022 03:08
05-17-2022 03:08
Ugh. I might need to buy an Apple Watch.
I use an iPhone 12. Im doubtful there is a fix for this since I’ve talked to Fitbit a few times but never get a fix. If updates, uninstall and reinstall don’t work, what’s left?