help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise Graph Colors dont match the key

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-13-2022 03:48

‎05-13-2022 03:48

0BDB922D-472B-4802-A31D-9D1AA93659B3.png

 

On my phone, the exercise graphs dont match the key colors. You can see cardio is yellow in one graph and orange in another. If I logon my husband’s phone, it works and the colors are correct. We have the same phone model. I have reached out to Fitbit twice but they just ask me over and over if I’ve updated. I have. And then nothing. 

Best Answer
2 REPLIES 2

‎05-13-2022 04:10

‎05-13-2022 04:10

@KateZ123   You posted this on the web dashboard forum, but you are describing a mobile app issue.  Do you use Android or iPhone?  Your post can get moved to a better fit forum where you might get more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-17-2022 03:08

In response to LZeeW

‎05-17-2022 03:08

Ugh. I might need to buy an Apple Watch.

 

I use an iPhone 12. Im doubtful there is a fix for this since I’ve talked to Fitbit a few times but never get a fix. If updates, uninstall and reinstall don’t work, what’s left?

Best Answer
0 Votes