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Exercise distance edit failure

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‎03-18-2021 09:55 - last edited on ‎03-19-2021 14:27 by

‎03-18-2021 09:55 - last edited on ‎03-19-2021 14:27 by

Hi, 

 

my fitbit app allows me to edit exercise type but whenever I want to correct the distance. It always revert back immediately. It seems to be sth fitbit never be able to fix since 2020z 

i tried logging out, refresh, turning off my phone. None of them worked. The funny thing is after my edit, it did show the correct details for about one second then revert back to the wrong kilometers.

 

don’t know why fitbit has so many bugs. 

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎03-19-2021 14:24

‎03-19-2021 14:24

Hi @ArielChiang, it's nice to see you again in our Community Forums.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and appreciate your feedback as it helps us to keep improving. I recommend trying to edit the distance on a computer. You can confirm the steps to edit an exercise at How do I edit or delete an exercise or activity in the Fitbit app?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-09-2022 19:54

‎02-09-2022 19:54

Did this solution work for you?  Struggling with same issue for biking indoors where there is no route. 

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