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Exercise shortcuts error

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‎07-10-2019 10:16

‎07-10-2019 10:16

Hi, has anyone else has this issue? In my exercise shortcuts my normal first 2 are there (run and treadmill) but all the rest have changed to Pilates even though I’ve never added Pilates! I’ve tried syncing my fit bit, changing the clock face and changing the exercise short cuts but it’s still the same! 

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‎07-11-2019 15:07 - last edited on ‎09-09-2024 11:32 by Fitbit Moderator

‎07-11-2019 15:07 - last edited on ‎09-09-2024 11:32 by Fitbit Moderator

Hi @LeighChristina. It's nice to have you on board!

Thanks for letting me know that the exercise shortcuts aren't adding up correctly, as well for the troubleshooting steps that you've done. You did a fantastic job! Just to confirm, may I know the model of your Fitbit device? If you've not done so, I'd recommend to restart your Fitbit device to refresh its performance.

Let me know how it goes.

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