Exercises not showing in the app Dashboard.

[Jenna_Sapp]

My dashboard is showing that I haven't exercised today even though I ran for 30 minutes. But it is showing on the top area. If I add manually than it counts steps and calories that I haven't taken yet. Does anyone have any suggestions? It's really irritating me 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Jenna_Sapp, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. If you have already synced your tracker and the activity recorded through your tracker is not showing up when you tap on the Exercise tile, please go to the Activities section in the Online Dashboard and check if your activity is showing up here. If it is, it's possible the information in the app is not updating correctly. Have you tried to force-close the app by double tapping the home button and swiping up the app? If that doesn't seem to do the trick, please log out from the app, restart your phone and log back in, then check if your activity is showing up. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Jenna_Sapp]

Thank you so much for the suggestions. I tried all of those yesterday before posting my question and nothing has helped 😔

Sent from my iPhone