Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fat burn/cardio/peck % not showing in app after update on ios

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

After the last update on iOS my app has stop show % bar. Has anyone else had this and is there a fix I have try reinstall app.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hello @Ignitelife, I hope you're doing well, thanks for taking the time to reply and adding some screenshots to your post. Smiley Happy

 

At this moment, I have forwarded the information you have provided to our team so they can take a better look at this situation. Once we have more to share with you about this issue, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

View best answer in original post

Best Answer
0 Votes
6 REPLIES 6

Hello @Ignitelife, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know about the troubleshooting steps you've tried so far. At this moment, I would like to request you a screenshot of this issue so we can check this further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

D15CC473-E6CB-46D3-8636-D4AE61874FF8.png

 

FFE9C375-BEA2-4647-A299-29895810CAF1.png

 

Best Answer
0 Votes

Everything after the date the app updated is missing the bar for fat burn etc it is however showing on my charge 3 

Best Answer
0 Votes

Hello @Ignitelife, I hope you're doing well, thanks for taking the time to reply and adding some screenshots to your post. Smiley Happy

 

At this moment, I have forwarded the information you have provided to our team so they can take a better look at this situation. Once we have more to share with you about this issue, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

Hi as an update to the problem my iPhone update to the newest iOS last night this seem to have fix the problem 

Best Answer
0 Votes

Hello @Ignitelife, I hope you're having a great day. Smiley Happy

 

I appreciate you have come back and updated this thread. Please note that we have not received information or new updates about this situation but once we do, we'll make sure to update this thread accordingly. 

 

Thanks again for your patience, in the meantime, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes