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Fit bit Alta won’t switch user

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‎01-20-2018 09:08

‎01-20-2018 09:08

I have an iPhone 8+. My wife had this Alta before me. It was linked to her. She got a different monitor band and uses it so i took this over. But when I text her it sends her notifications however it says on the app it’s connectrd to me. What do I do? I tried the tapping the button 3x on the charger cord. Ugh!!!!

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‎01-20-2018 10:51

‎01-20-2018 10:51

Hi, @Aric3971! On her phone, she needs to go into the Bluetooth settings and have it forget the tracker.

MakMak | Community Council

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‎01-20-2018 12:34

In response to MakMak

‎01-20-2018 12:34

Thank you so much.

Sent from my iPhone
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