Fitbit App crashing after updating iPhone 6 to iOS9.3.2

[Brisvegaselle]

Hi Everyone,

I've just updated my iPhone 6 to iOS 9.3.2 and when I open the Fitbit App it opens with a blank screen and quickly shuts down/closes.  Completely unusable.

I've done the whole turn the phone off, turn it back on again, it's fully charged and had other issues updating my phone.

I haven't deleted and reinstalled the app yet for fear of losing all of my data.

Any thoughts?

Many Thanks 

[Odyssey13]

Welcome to the forums @Brisvegaselle

The stats are safely stored on the Fitbit server. You can remove the app without losing your data.

Be sure to get the latest version of the iOS app and let us know what happens.

[Brisvegaselle]

Hi @Odyssey13,

I've removed the app and reinstalled and after a few attempts it appears to be back up and running.

Thanks for your help!

[Odyssey13]

Fantastic news @Brisvegaselle

Patience is rewarded.

Keep on stepping!