Solved: Fitbit App no longer opening on my iPhone - Fitbit Community

Fitbit App no longer opening on my iPhone

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larw61

2 0 1

When I click on my Fitbit App on my iPhone 6, it no longer opens up. A white screen with the Fitbit name shows up, but no data appears anymore.

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40234 3785 22417

Hi @larw61 the latest app version should be 3.6.1 for iOS. Did you install that?

Stepping in the U.S.A. since September 2013. Android 14

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40234 3785 22417

Hi @larw61 the latest app version should be 3.6.1 for iOS. Did you install that?

Stepping in the U.S.A. since September 2013. Android 14

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larw61

2 0 1

Thank you for your message. I did go on to read that I had to reinstall the app on my phone and that worked! Thanks!

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40234 3785 22417

Awesome!

Stepping in the U.S.A. since September 2013. Android 14

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