10-29-2016 11:35
10-29-2016 11:35
Best Answer10-29-2016 12:08
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-29-2016 12:08
@Hibixcus have you tried reset by holding in both the left and lower right buttons?
If you have then I would an add tracker and use the replace option.
Please keep us updated.
Best Answer10-29-2016 12:32
10-29-2016 12:32
Best Answer10-29-2016 14:01 - edited 10-29-2016 15:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-29-2016 14:01 - edited 10-29-2016 15:16
Then it would be time to reach out to contact.fitbit.com
This most likely is a setting in the phone that needs to be changed.
I'm moving your post to the iOS forum.
Best Answer