Fitbit Charge 2 data posts to yesterday

[Bradysgirl]

How do I get the data on the write date. Fitbit charge 2.  I haven’t worn it since Beginning of covid

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Bradysgirl. I am sorry for the delayed response.

I am sorry to hear your Charge 2 data is showing for the wrong date. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Since you haven't worn your tracker for some time, I recommend to sync your tracker. If you experience difficulties with syncing, you can find the troubleshooting instructions in this help article: Why won't my Fitbit device sync?

I also recommend doing the following:

1. Log out from the Fitbit app.
2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
3. Force quit the Fitbit app.
4. Reboot your phone.
5. Open the Fitbit app and log back in to your account.

Keep me posted on the outcome. I'll be around if you have any additional questions.

[Bradysgirl]

I’m all set. Thanks

Sent from my iPad

[LiliyaFitbit]

Hi @Bradysgirl, thank you for your reply. 

I am glad to hear you no longer experiencing difficulties. Thank you for posting the update here. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums. Happy stepping!