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Fitbit Pay tile is missing on Fitbit app

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‎05-27-2019 19:44 - last edited on ‎05-28-2019 05:23 by Fitbit Moderator

‎05-27-2019 19:44 - last edited on ‎05-28-2019 05:23 by Fitbit Moderator

I was told to reboot after having issues with sleep tracking (still not fixed) now the Pay app on the watch seems to be missing. Also women’s health tile missing on iPhone and iPad. I’m so disappointed and discouraged with my purchase. I’ve rebooted several times. 

 

 

Moderator edit: updated subject for clarity

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‎05-27-2019 20:02 - edited ‎05-27-2019 20:20

‎05-27-2019 20:02 - edited ‎05-27-2019 20:20

Update... figured how to add Women’s Health back into Today. Found a video that helped restore Pay. 

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‎05-27-2019 20:02 - edited ‎05-27-2019 20:20

‎05-27-2019 20:02 - edited ‎05-27-2019 20:20

Update... figured how to add Women’s Health back into Today. Found a video that helped restore Pay. 

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‎05-28-2019 05:28 - edited ‎05-28-2019 05:29

In response to JaoTao

‎05-28-2019 05:28 - edited ‎05-28-2019 05:29

Hello @JaoTao, thanks for stopping by! I am sorry to hear that you are going through this situation. Thanks for taking the time to restart your Charge 3. 

 

Also, Tthanks for letting us know you found the steps on how to add your Female Health and Fitbit Pay back to your Fitbit app. 

 

In case someone else jumps in here having the same trouble, I'd recommend taking a look at the following articles:

 

 

I've moved your post to the iOS App as there are more chances to get related replies here. 

 

Let me know if there's anything else I may do to assist you with. Man Wink

Maria | Community Moderator, Fitbit


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