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Fitbit and aria scale not syncing

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‎01-16-2017 17:32

‎01-16-2017 17:32

So sadly today I had broken the screen of my phone (2017 off to a great start)

I recently bought the charge 2 and aria scale last week, which have been working great.

 

Upon coming home I realized that neither were syncing to my new iphone6s (I had an iphone 6 before)

 

I rebooted the scale, and tried all the tricks on the fourms for my charge 2, but still I cant seem to get them to sync.

 

I am at a loss, and have no idea what to do. Considering I am now exteremely fustrated! 

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‎01-16-2017 17:58

‎01-16-2017 17:58

@SGRANDE, I moved this to the iOS Help Forum, where it will get more responses.

 

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‎01-16-2017 22:18

‎01-16-2017 22:18

The Charge 2 syncs through your phone, the Aria scale connects to your router. Im not sure if there is a restart for the scale but take a look here.

 

As for the Charge2 look here., also remove the tracker from the phones Bluetooth. 

Im also assuming the broken phone has been replaced an is powered off if within 30 feet.

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