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Fitbit app 3.39 crashes when click on device name

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‎03-02-2021 05:54 - last edited on ‎03-03-2021 12:50 by

‎03-02-2021 05:54 - last edited on ‎03-03-2021 12:50 by

fyi,  I just updated the fitbit app on my Ipad to v3.39 (1027) and now the app crashes whenever I try to access my "charge4" connected device in the "Accounts" menu.

 

I tried uninstalling and re-installing but the crash is still there.

 

Thanks,

Alan

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎03-03-2021 12:48

‎03-03-2021 12:48

Welcome to the Fitbit Community, @AJG9.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your troubleshooting efforts and would like to confirm that this issue has been reported to our team. Please keep an eye on this thread for updates. 

 

See you around.

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