Fitbit app difficulties

[CRMoore]

Fitbit app is the worst app on my phone. This app does not track correctly won’t sync correctly. I use the mindfulness stress reliever I used two minutes the app says it was three minutes and my heart rate did not change. It doesn’t track the steps correctly it doesn’t track stairs correctly and it’s just the worst app on my phone

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @CRMoore.

I appreciate your participation in the Forums and sharing the issues you're experiencing with the Fitbit app. Thank you for providing the additional details, I understand how you are feeling and I am glad to assist you. I understand how frustrating this is for you and appreciate your feedback. Our team is always working on our products and services, and your comments are always welcome. Our team is releasing a new version of the Fitbit app. The updates come with new features and bug fixes and I recommend confirming that your Fitbit app is updated: How do I update the Fitbit app?

Please find the complete troubleshooting instructions to resolve the syncing issue at Why won't my Fitbit device sync? For information about accuracy of Fitbit devices, see How accurate are Fitbit devices?

If you're still experiencing difficulties, please let me know and we'll continue to work towards a resolution.

[CRMoore]

Thank you for replying to my form questions but my Fitbit is up-to-date and updates and another problem I have with it is it asked me three times a day to sync my app with my phone and the app does not appear to be OK with it it sinks but then an hour later it asked me to do the same thing again and it asked me several times a day the updates don’t fix it so thanks anyway I’m sure y’all get there I love my Fitbit but the app is aggravating but so is life thanks again for replying appreciate your time