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Fitbit app doesn't show body fat entries

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‎07-03-2019 02:50 - last edited on ‎07-04-2019 18:01 by Fitbit Moderator

‎07-03-2019 02:50 - last edited on ‎07-04-2019 18:01 by Fitbit Moderator

Please help.

Fitbit app deleted most of my body fat entries, not all. It looks random. Do you know why? 

 

Ios12.3.1

Fitbit updated

 

Moderator edit: updated subject for clarity

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‎07-04-2019 17:54

‎07-04-2019 17:54

Hi @Triole, welcome on board. It's nice to see a new face around!

 

This sounds strange, thanks for bringing this to my attention. I've checked with our Support Team and apparently they already took your case under their wings. You'll receive more details via email, keep an eye on you inbox. In the meantime, I'd recommend to log out from your account, force quit the Fitbit app, reboot your phone and log back in to check your measurements.

 

See you around.

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