help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app doesn't show body fat entries

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2019 02:50 - last edited on ‎07-04-2019 18:01 by Fitbit Moderator

‎07-03-2019 02:50 - last edited on ‎07-04-2019 18:01 by Fitbit Moderator

Please help.

Fitbit app deleted most of my body fat entries, not all. It looks random. Do you know why? 

 

Ios12.3.1

Fitbit updated

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-04-2019 17:54 - last edited on ‎09-10-2024 03:51 by Fitbit Moderator

‎07-04-2019 17:54 - last edited on ‎09-10-2024 03:51 by Fitbit Moderator

Hi @Triole, welcome on board. It's nice to see a new face around!

This sounds strange, thanks for bringing this to my attention. I've checked with our Support Team and apparently they already took your case under their wings. You'll receive more details via email, keep an eye on you inbox. In the meantime, I'd recommend to log out from your account, force quit the Fitbit app, reboot your phone and log back in to check your measurements.

See you around.

Best Answer
0 Votes