Fitbit app gets stuck on the sleep page

[Micki_Z]

I know I'm not the only one - and every release of a new version, I keep hoping this will be resolved.

Every time I go into the sleep page (the feature I like the best). the app gets stuck and I need to force close it. an additional issue is that the sleep appears on the main page, but NOT on the sleep page.

This happens to my on my iPhone, but NOT on my iPad.

Any news about this being resolved??? THANKS

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Micki_Z.

Thanks for the details shared in your post. I understand how you are feeling and appreciate your efforts to resolve this. I recommend doing the following:

1. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.

2. Uninstall and reinstall the Fitbit app. 

3. Restart your phone. 

Hope this helps!

[Micki_Z]

Thank you! It worked.
I would have never thought that clearing history in Safari would fix my fitbit app….

Sent from Micki's gmail account

[LiliyaFitbit]

Thank you for your reply, @Micki_Z.

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!