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Fitbit app is forcing me to join Netflix "tudum" app

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‎04-20-2022 16:47 - last edited on ‎04-26-2022 13:19 by Fitbit Moderator

‎04-20-2022 16:47 - last edited on ‎04-26-2022 13:19 by Fitbit Moderator

Hi,

I just purchased my Fitbit Charge 5 and I am trying to set up the IOS App.

 

The app is trying to force me to join the Netflix "tudum" app before continuing with the IOS App setup. What is the deal here? I do not want the "tudum" app. And I certainly do not want to enter my credit card info for an app that I do not want.

 

How do I get around this?

 

Thank you.....

 

Moderator Edit: Clarified subject

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‎04-20-2022 16:49

‎04-20-2022 16:49

That is an odd occurance, @TerriOkla . Get with support - chat or phone is best 

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer