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Fitbit app not optimized for iPhone SE

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‎09-28-2017 07:05

‎09-28-2017 07:05

Under the "community" tab in my Fitbit app on my iPhone SE, I cannot see the #1 person on my list, and I also cannot access the "Add Friends" button at the bottom.  Both are only visible when I scroll up or down, but the rubberband effect takes them back out of view when I remove my finger from the screen.  It seems that the app is only optimized for the iPhone 7/8/7+/8+ displays.  Anyone else with a small iPhone having this issue?  Thanks.

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‎09-28-2017 10:58 - edited ‎09-28-2017 11:08

‎09-28-2017 10:58 - edited ‎09-28-2017 11:08

@nfatteh  If you recently upgraded to iOS 11, then you are experiencing a known issue with the app.  Fitbit is aware.

 

As a workaround, if you tap on any friend's tile and then go back, the list will appear as it should.  The bad news -- sometimes the app will crash with that move.  Fitbit is also aware of that.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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