Fitbit app not showing in "Location Services"

[GregAustin]

I am trying to enable location services on my iPhone6 so that I can track my runs with GPS. But the Fitbit app is not showing up in list of apps in Settings>Privacy>Location Services.  How do I enable this?

Moderator edit: updated subject for clarity

[Mxmln]

Thank you! This worked. 

[BigglesDaveC]

Thanks so much for this. It worked for me with a Charge 3 on an iPad.

[BigglesDaveC]

Thanks this worked for me again after I charged my watch . I have made a screenshot of the procedure for future reference.

[DebWil42]

I am having the same issue - reinstalling the Fitbit app is not sorting it. Neither is restarting my iPhone. Any ideas what to try next?

[Allyfrances]

Hiya, reinstalling app/restarting phone alone does not work, the only way I
found it to work was following that advice I copied and posted to the
letter, stage by stage, hope this helps...

[DebWil42]

That has worked. Thank you very much!

[123DCP]

Apple is not letting you change the location privacy setting and the current version of this problem came with an iOS update.  This is an Apple problem.

It reminds me of the annoying way my iPhone asks me whether its OK for each and every Google app to have access to my location data no matter how many times I tell it I want them to always have access. It's probably several weeks before I get these inquiries for each individual app, but since there are several of them I quite frequently get the annoying warning that apps are doing exactly what I want them too.

Apple is always eager to protect users from the horrors of being able to use competing products easily.

[123DCP]

You're my hero.  I'm so tired of Apple protecting me from non-Apple products and services doing exactly what I want them to do.  Authorizing apps to have access shouldn't be so hard.  

[MrsQ2009]

Genius! Had to scroll through  a lot of answers to find this!

[JSRS]

I tried uninstalling and reinstalling but I still don’t have ability at activate location services in settings. Other suggestions ? I need it for the clock faces that display weather. 

[Allyfrances]

Hiya,

I only know that following that post I copied and reposted was the only
thing that worked if followed by the letter!
(Not by reinstalling)

Hope this helps

[nybenedek]

Hi Marco, 

I have the same issue as was described here. Following your advice I deleted the app and reinstalled it, but I still don’t see location settings under the fitbit settings. 

[Device3]

not working!

[123DCP]

Did you follow the advice of AllyFrances and someone else, or just the unhelpful official advice to reinstall the app?  The solution provided by the users worked for me.

[Device3]

Hmm.  I see 2 posts by AllyFrances but no instructions.   Thanks.

[123DCP]

Mike-P posted it on 10/03/2019 @16:28 (or was it 10/23?). For me it's like third from the bottom on tje first page of comments.  Allyfrances reposted it on 01/05/2020 which is somewhere on the secong page of comments.

[LizzyFitbit · Accepted solution]

Hi everyone. It's great to see you here in the Forums and I'm sorry for the delayed response.

Thanks for sharing the steps that worked for some of you, as well for your efforts while working on this situation. To help you getting the Location Services settings back for Fitbit app, I'd recommend to try the following:

1. Open the Fitbit app and tap on the exercise tile.
2. Tap on the stopwatch at the upper right corner.
3. When you're prompted, tap on "Enable Location Services".
4. Then go to your iPhone's settings and you'll have the Location Services settings again. Make sure to set it to Always when tracking GPS data.

Let me know how it goes.

[BeckyBrooks]

thank you I also got a new iphone 11 pro and could not get the weather to work on my fitbit or see the option to turn on location services. starting the exercise on the app worked then I was able to go in to privacy and tap location services....after doing that I could go in and switch it to always. That option should pop up when you download the app. crazy waste of time

[123DCP]

This needs to replace MarcoGFitbit's "answer" as the "Best Answer" to this question.  This works.  His suggestion does not help and actually causes harm to those who follow his advice.

[LizzyFitbit]

Hi @BeckyBrooks and @123DCP. It's always great to see you here in the forums.

I'm glad that everything is now working, and thanks for trying the steps posted above. I understand where you're coming from about getting the location prompt when reinstalling the Fitbit app. Our team is always striving to work and enhance your experience with the Fitbit app based on the comments shared in the forums, and your feedback won't be taken for granted.

About the best answer, please take in mind that since this is a public forum, other users experiencing similar issues could have marked a post as the best answer if it was helpful enough to them. I see your point of view and I've marked another post that has helped other users recently.

If you have any other question, feel free to let me know.