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Fitbit app not syncing.

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‎01-29-2019 04:19 - last edited on ‎01-30-2019 06:56 by Moderator Alum

‎01-29-2019 04:19 - last edited on ‎01-30-2019 06:56 by Moderator Alum

Can any one else confirm if they are having problems with the fitbit app syncing as it should normally with other apps today?

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎01-29-2019 06:31

‎01-29-2019 06:31

I’m having the same issue.  It says it’s synching but the data never shows up.

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‎01-30-2019 06:58

In response to Rmccall1025

‎01-30-2019 06:58

Hello @Lou_C, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @Rmccall1025, I hope you're doing well. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, are you having trouble syncing your device or are you having trouble syncing Fitbit information to a third party app? Which troubleshooting steps have you tried so far? This will be very helpful for us to check this further and determine what we should do next. 

 

Thanks for your patience and understanding, I hope you have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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