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Fitbit app on iPhone 11 doesn't show sleep after the update

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After the latest app update my sleep isnt tracked. What can be the problem? Restarted the app and watch. But sleep still doesnt show up in the app. Why? Steps is recorded. Iphone 11. 

 

 

Moderator edit: subject for clarity 

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Check SPO2 under apps and see if there isn’t an update waiting for you to manually accept. 

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Welcome to the Fitbit Community, @RolvsIt’s good to see you in the community, @KennySen.

 

@KennySen Thank you for providing a screenshot. I appreciate your time and efforts to help other users. 

 

@Rolvs Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend trying the following:

 

  1. Confirm the steps to restart your device: How do I restart my Fitbit device?
  2. Try sleeping with the device on your non-dominant hand if you haven't been doing it already.
  3. Confirm that the device is snug on your wrist.
  4. Make sure to sync your device each morning to see last night's sleep stats. 

 You can find more information about tracking sleep in How do I track my sleep with my Fitbit device?

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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