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Fitbit app only showing steps for that day

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‎07-14-2016 08:20

‎07-14-2016 08:20

Hi can anyone help my app is showing no steps since last Friday but I checked yesterday and it had definitely recorded yesterday's steps but today they are not there. I
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‎07-14-2016 08:44

‎07-14-2016 08:44

@Codycat Welcome to the Fitbit Community! It sounds like your steps might not be updating due to a syncing problem, the following steps should help you get back on track:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off your iOS Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit iOS App to initiate a sync.

This should help, but let me know if there's anything else I can do to help!

 

Derrick | Retired Moderator, Fitbit
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‎07-14-2016 15:39

In response to DerrickS

‎07-14-2016 15:39

Thank you so much it has worked. I don't look so lazy now 😀

Sent from my iPhone
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