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Fitbit challenge disappeared from the Fitbit app

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‎10-04-2021 15:57 - last edited on ‎10-05-2021 11:01 by Fitbit Moderator

‎10-04-2021 15:57 - last edited on ‎10-05-2021 11:01 by Fitbit Moderator

The Fitbit challenge I started literally vanished from my Fitbit app.

 

 

Moderator Edit: Clarified subject

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‎10-05-2021 11:05

‎10-05-2021 11:05

Hi there @Dbeebe51. 

 

Thanks for the details shared on your post. I recommend trying the following if you haven't done so:

 

1. Log out from the Fitbit app: tap your profile picture and then log out.
2. Force quit the Fitbit app.

3. Make sure the Fitbit app is updated a new version was released a few days ago.

4. Restart your phone 
5. Open the Fitbit app and log back into your account.


Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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