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Fitbit changes without warning

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‎03-14-2021 10:16

‎03-14-2021 10:16

Why did Fitbit remove the ability for this Premium customer or any customer to see nutritional information? It’s just gone.  

Why is Fitbit putting unwanted recipes uploading and dragging my time on Fitbit when I’m simply trying to enter my food intake?

 

I checked off that I do not want any recipes. If I want something premium offers I’ll go to that page, which I have done but I resent these changes that delay my needs and experiences that I pay to either see or not see. 

what can I do to get rid of the inconveniences besides cancel my account?  

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‎03-21-2021 09:00

‎03-21-2021 09:00

It is quite upsetting that fitbit changes functionality without warning.  We all pay good money for our devices & know what we are getting at time of purchase.  When they change an expectation without warning it is very disruptive & quite frankly insensitive of the company.  They removed the active minutes tile from my versa 2.  This is needed for my wellness program at work.  I agree that Fit Bit needs to be more responsive to customer needs & not remove useful options on their app & watches.  I am quite disappointed with fitbit as well.  Thanks for sharing your comments with us.

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