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Fitbit charge 3 wont sync or connect to iphone

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Ive been having problems with the charge 3 for a couple of days now. i've done all these steps.....

 

"For those of you who haven't tried it yet, please restart your Charge 3. If this doesn't help, I would like to suggest you the following: Make sure the latest version of the Fitbit app is installed on your phone. The software on your mobile device is up to date. To check, tap Settings > General > Software Update. Make sure there are no other Bluetooth devices around as they might interfere with the syncing process Check that your Fitbit device's battery isn't critically low. If your device still won't sync, try these steps: Force quit the Fitbit app. Go to Settings > Bluetooth and turn Bluetooth off and back on. Open the Fitbit app. If your Fitbit device didn't sync, restart your phone again. Open the Fitbit app. If your Fitbit device didn't sync, restart it one more time. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync."

 

....And still not working can any one help???

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I also tried to reboot from device in settings and also cannot connect to computer or my professional iPhone.

 

can you please help us ? Thanks 

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I struggled for almost a week, i tried "forget my device on bluetooth"  and then reconnect again..seems to work hope it will last..

Good luck

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