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Fitbit charge won’t connect

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‎12-25-2017 16:54

‎12-25-2017 16:54

I just got a fitbit charge 2 and I’m trying to pair it with my iPhone, it gives me the code but when I enter it says there’s a problem communicating with the tracker I’ve gotten this message multiple times now. Idk what to do anymore. I’ve **ahem** my Bluetooth off and turned it back on I’ve closed the app also but still I get the same thing.

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‎12-26-2017 09:49

‎12-26-2017 09:49

Hello @Kfit29

Here is a great article to give you some tips:

https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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