Fitbit device is having trouble syncing.

[TSpencer0126]

I have tried every suggestion to fix this issue and nothing works. It randomly works once a day after going through the steps 4 or more times and then loses the sync again within 2 hours. So frustrating. This just started 4 days ago. What do I do? Literally have tried all suggested steps and even did a factory restart on watch. I know my Bluetooth is working on my phone and Fitbit won’t sync with other devices. 

Moderator Edit: Clarified Subject.

[ACG]

Hello @TSpencer0126

Try restarting your phone. 

Also try restarting your tracker a few times if it persists. 

[TSpencer0126]

Unfortunately I have done both several times eventually it syncs then loses
it again
--
-Tracy Spencer

[ACG]

@TSpencer0126

Well that's not right,

See if you tried everything on this link. 

Syncing
https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle

[TSpencer0126]

I have but thanks for trying. I went ahead and contacted Fitbit and they
are going to replace. Thank goodness it’s under warranty.
--
-Tracy Spencer

[MarcoGFitbit]

Hello @TSpencer0126, thanks for joining the Fitbit Community, it's a pleasure for me to welcome you to our family. Thanks for all your help @ACG, I really appreciate it. 

@TSpencer0126, I appreciate you have taken the time to reply and let us know you've contacted our Support Team. I'm glad to know you will be receiving a replacement device from them! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!