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Fitbit flex 2 not syncing with iPhone 8 plus

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‎10-14-2017 19:46

‎10-14-2017 19:46

Hey,

i recently received my new iPhone 8 plus. My Fitbit flex 2 seemed to connect fine but will not sync, auto sync will not work and if I manually try to sync it it remains on the “looking” screen. I was just wondering if anyone else is having the same issue

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5 REPLIES 5

‎10-14-2017 22:14

‎10-14-2017 22:14

I have the same issue. Has a solution been found yet?

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‎10-20-2017 12:17

‎10-20-2017 12:17

Has this problem been resolved? So frustrating 😡

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0 Votes

‎10-20-2017 19:18

‎10-20-2017 19:18

I just spent a few hours trying to set up my Iconic, which I have been enjoying for a few weeks now,  before contacting the customer service. Found out the iPhone 8 isn't supported. So disappointed... not sure what I am supposed to do now. Just wait?

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‎10-20-2017 20:56

In response to jilla11

‎10-20-2017 20:56

Hi, lucky to get my Charge Fitbit going after a bit of mucking around. Went into the website and reloaded the Fitbit and it now works. 

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‎10-20-2017 20:56

In response to Danine777

‎10-20-2017 20:56

Problem solved. Went back to basics and reloaded the Fitbit. All good now. 

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