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Fitbit iOS app

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‎11-06-2016 20:55

‎11-06-2016 20:55

I drank 12 ounces of water 6 times today. I entered them as I drank them. Three times today I've gone in to look at the app and it's decreased one or more of my entries from 12 ounces to 8.5 ounces. Why does it keep decreasing the amount of water I have drank?
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‎11-08-2016 09:27

‎11-08-2016 09:27

Hi there @SunsetRunner, welcome aboard to our Community. I wonder how often is happening this issue? I was looking if there was a glitch that could affecting this section of the app, but so far there are no reports.

 

So my recommendation, is to force quit the app:

 

1. Log out of your Fitbit account and double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app and log back in.

 

Hope this helps and let me know if the issue persists.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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