Mine stopped syncing on Dec 23rd half way through the day for no reason. My steps don't show up in my fitness pal app & my food doesn't show up in my Fitbit app. Tried logging out & logging back in of both. Tried a forced sync (which it says it completed successfully) but nothing shows up. I tried disconnecting my fitness pal & reconnecting it in my Fitbit app. Nothing has worked. Today I'm going to try to remove both apps from my phone & redownload them.
The exact same thing is happening to me i contacted myfitnesspal and it was all automated no help at all i have tried troubleshooting deleting and rebooting apps also and nothing is happening randomly started not syncing half through the day 4 days ago now.
Best AnswerI Don't see "My Applications"!
Best AnswerThanks you so much i think i got it working!
Best AnswerI am currently using another fitness tracker and uploading my steps to My Fitness Pal (my 5th Charge HR has stopped working again!!) I am really keen to keep all my data in Fitbit along with all my other data I have collected over a long period of time. I can get data from Fitbit to MFP but does anyone know a way to get step count from MFP to Fitbit? I compete regularly in challenges and keen not to give this up! Thanks for any help on this 🙂
Best AnswerThanks SO much! It is working now!
Best Answer