help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not syncing after iOS update

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2016 16:26

‎01-22-2016 16:26

I updated my iOS to 9.2.1 today, and now my Fitbit won't sync at all. I tried all of the troubleshooting suggestions, but nothing worked. Help!
Best Answer
22 REPLIES 22

‎01-03-2018 03:43

In response to Cathy8162

‎01-03-2018 03:43

Too late. Got a Garmin. Much happier.

Sent from my iPhone
Best Answer
0 Votes

‎02-06-2018 10:59

In response to DerrickS

‎02-06-2018 10:59

Thank you so much for the fix! Worked like a charm!

Best Answer
0 Votes

‎10-12-2019 07:54

In response to DerrickS

‎10-12-2019 07:54

Had the same issue. Finally in an effort to shutdown Fitbit completely I went to Fitbit under settings. Once there I discovered ALLOW FITBIT TO USE BLUE TOOTH has been added and was turned off. I turned it on and instantly synced. To clarify My Bluetooth showed on under Bluetooth but not under FITBIT.

Best Answer
0 Votes