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Fitbit not tracking steps

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‎07-02-2017 08:33 - edited ‎07-02-2017 08:34

‎07-02-2017 08:33 - edited ‎07-02-2017 08:34

My Fitbit is tracking my exercise but not my daily steps. I have turned on and off my Bluetooth, I am constantly refreshing, but it's not working. And I try to go on the app to get help from Fitbit and that information isn't coming up either. I don't know what to do anymore. My battery is charged and everything. 

Can anyone help??? 

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‎07-02-2017 15:34

‎07-02-2017 15:34

Same problem here. The step icon is no longer on my dashboard, as is the sleep tracking icon.

wish I knew what happened 

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