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Fitbit won't sync after iOS update

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‎09-15-2016 10:04

‎09-15-2016 10:04

My Fitbit isn't syncing after iOS updated yesterday. It did this morning, and now it just keeps saying looking. I'm part of step bet and I don't want to lose because my Fitbit isn't syncing.
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‎09-15-2016 11:04

‎09-15-2016 11:04

All good Jos, it has been a while since you shut down your iPhone manually - now the update is complete tap settings, scroll to bluetooth and make sure "on", now touch the "on", slide bluetooth to off then back on. Do you see a connected device now? If you see more than just your tracker be sure to touch the "circle i" next to it and "forget this device". (may as well do cleanup while you are here - heh)

Keep moving, welcome to forums.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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