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Fitbit won't sync to my iPhone!!!

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‎07-21-2016 13:44

‎07-21-2016 13:44

Hi! My aunt gave me her Fitbit flex because she was never using it. I can't get it to sync to my phone at all, it's frustrating me a bunch. I have done the things suggested to do and nothing worked. Please I need help. I'm about to give birth and my doctors wants records of my activity. Thanks.
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‎07-21-2016 15:33

‎07-21-2016 15:33

Hello and welcome to the forums @bethany_mae16

 

When are you due?

 

You can read more about the Flex in the area with articles just for it, including videos and the owner manual  - click

 

What all have you done to get it going?

 

First thing always suggested is a restart of the device. You may even need to clean the contacts on it. Click to learn more.

 

Be sure your phone is on the list of compatible iOS mobiles. Click here to find out.

 

Troubleshoot the problem - read this article

 

See if anything helps and get with us. We're here for you.

Stepping in the U.S.A. since September 2013. Android 14

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