Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbitt App on Apple

Replies are disabled for this topic. Start a new one or visit our Help Center.

My app isn't taking my password all of the sudden. I typically stay logged in and today I went in and it had me log in. I used the same password I had prior and I couldn't get it to work. I went online and changed it (3 different times) and can't get it to work on my phone. Each time I try and log in I get a "Please check that your email and password are correct". Please Help, I'm getting really frustrated. I even shut my phone off and back on, and also removed the app and added it back. Still no luck. 

Best Answer
2 REPLIES 2

I suggest you do the following. 
1-update your phone. 
2-after 1 update the Fitbit app on your phone

3-restart your Fitbit. 
Apple just sent an update 2 days ago and my Fitbit was sinking correctly, after I updated my phone the problem disappeared 

Best Answer
0 Votes

I am sorry that happened to you bomar, how is it working now ??

Best Answer
0 Votes