Fix for iOS syncing?!

[Kibbyg]

I have the most current versions of iOS and the Fitbit software for my Blaze. I’ve also done all the troubleshooting things suggested and I’ve not been able to sync my watch for 5 days!!  Has anyone been able to resolve this issue? 

[SteveH]

Was one of the troubleshooting steps you took a restart of the fitbit using the following procedure?

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times

[SilverPops]

@Kibbyg 

Yes many times, I also have a Blaze 

if you try this as it worked for me.

whatever you do don’t delete the device from your app or delete the Fitbit App

1.go to Bluetooth, click on the device and select forget.

2.switch off Bluetooth 

3.switch off phone 

4.reset your blaze by switching off and back on again.

5.restart your phone 

6.switch Bluetooth back on (don’t wait for Fitbit to reconnect just ho to next step)

7 start you fit bit App

The phone should ask for pair device select ok

it should then work. 

Worked for me. 

[Kibbyg]

Got it to work. Thank you!!!

[SilverPops]

@Kibbyg  Out of interest, what did you do?

always worth sharing just in case anyone else has the same problem.

Thanks

[Kibbyg]

I followed the steps @SilverPops suggested earlier in the thread and it worked.