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Flex not pairing to iPhone 6s

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‎08-17-2016 22:39

‎08-17-2016 22:39

I can't get my flex to pair with my iPhone 6s. I have reset the flex, reset the phone , uninstalled and reinstalled app but nothing has worked. Just keeps searching. Tried it on my friends Samsung and connected fine. Any help as this is extremely frustrating!!
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‎08-18-2016 05:53

‎08-18-2016 05:53

A warm welcome to the Community @Monb. Thanks for troubleshooting this inconvenience by yourself. I would like to know if your Flex is already paired? If it isn't, I recommend restarting your tracker by following @SunsetRunner's instructions and after this process do the setup procedure one more time from your iOS Fitbit app.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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