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Flex not syncing

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‎03-13-2016 07:38 - last edited on ‎03-14-2016 16:03 by Moderator Alum

‎03-13-2016 07:38 - last edited on ‎03-14-2016 16:03 by Moderator Alum

mu fitbit flex will not synch with my ipone 6.

 

Moderator Edit: Edited thread title.

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1 REPLY 1

‎03-14-2016 16:06

‎03-14-2016 16:06

Hi @sweeten45 and welcome to the Community!

The following steps should help get you back on track:

1. Turn your iOS device's Bluetooth off for 10 seconds and then back on.

2. If that did not help, force quit and reopen the Fitbit App.

3. If your tracker still did not sync, reboot your mobile device and then open the Fitbit App again.

4. Restart your tracker.

Keep me posted if you need any additional help!

Derrick | Retired Moderator, Fitbit
Best Answer