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Food Database has disappeared

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‎07-28-2023 18:58

‎07-28-2023 18:58

Food database has disappeared and won’t give me any options when I search for anything. 

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1 REPLY 1

‎07-30-2023 11:01

‎07-30-2023 11:01

Hi there, @lenaekemp.

Thanks for bringing this to our attention. To work on this, may I know since when this started to happen? What is the model and OS version of your phone?

Because your post didn't mention, please give a try to the following:

  1. Open the Fitbit app and tap your profile icon.
  2. Tap App Settings and make sure the location is correct.
  3. Force quit the Fitbit app and reboot your phone.
  4. Open the Fitbit app and pull down on the screen to force a manual sync.
  5. Then, try logging food one more time.
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