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Food log today replaces food log for all previous days since update

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When I log foods today, it replaces existing food logs for all previous days since update. 

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5 REPLIES 5

Welcome to the Fitbit Community, @BarbaraAK.

 

Thanks for the details shared in your post. I recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

You can confirm the steps to log food in  

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Didn’t work. 

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Thank you for your reply, @BarbaraAK.

 

I am sorry to hear the issue persists, thank you for your efforts. Please let me know the model of your iOS device and the OS/software version for further investigation. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have an iPhone 11 with iOS14.6

Fitbit is 3.43.1

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Thank you for your reply, @BarbaraAK.

 

I appreciate the additional details and would like to check if you're able to provide a screenshot of the issue? This will help our team to investigate it further. You can follow the instructions in How To: Add An Image To Your Post.

 

Looking forward to your response. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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