Food tile keeps recording my entries twice

[lojustwier]

I’m not sure if I am the first to highlight this. I used the Food tile to record the macronutrients I consumed, and it had been working well till the recent iOS update. After the iOS update, every food entry gets repeated twice, resulting in inflated calories intake. I have to keep exiting and re-entering the app to remove the duplicate. 

I have already done the usual iOS app refresh, like restarting my phone and deleting and reinstalling the app. Both didn’t resolve the issue. 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @lojustwier.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming the following steps:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Open the Fitbit app and log back in to your account.

If the issue persists, please let me know the model and OS/version of your phone so I can further investigate. 

I’ll be around.

[lojustwier]

The problem ceased after a while. Thanks.

[LiliyaFitbit]

Thank you for your reply, @lojustwier.

I am glad to hear the issue was resolved. Thank you for posting the update here. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics. 

Keep on visiting the forums!