09-16-2015 18:42
09-16-2015 18:42
Answered! Go to the Best Answer.
09-06-2017 19:28
09-06-2017 19:28
10-02-2017 22:20
10-02-2017 22:20
Hi. Recently tried to add steps manually online on my Flex2 but there is no longer the option to add missing steps. The "distance/Steps " drop down has gone and when you enter a walk the log list says N/A under "steps" Disappointing.
10-24-2017 03:31
10-24-2017 03:31
Can you give me some details? I did go in and add an activity, including distance but the number of steps doesn't match the time and distance of my run. I think for a 40 minute run, it added 121 steps?
12-04-2017 09:30
12-04-2017 09:30
Yes, aggree. Useful answer. Thank you!
12-11-2017 16:19
12-11-2017 16:19
02-24-2018 11:22
02-24-2018 11:22
Hello everyone, I hope you're doing well.
I understand some of you are having trouble adding steps to your daily activity when you're not using your Fitbit tracker. Please note that when you manually add an activity it's not possible to log a specific amount of steps, however some steps will be calculated depending on the duration of the exercise and the distance of it (both can be modified). So in this case, if you'd like to add steps to your daily activity, my suggestion would be adding a Walk activity and modify the duration and distance before logging the activity.
Now, once you save the activity, you can tap on the Exercise tile, then on the activity you just logged in and you will be able to see the amount of steps added by scrolling down on the activity.
Additionally, I would like to suggest to enable MobileTrack for those times when you're unable to use your tracker. MobileTrack will use the sensors on your iPhone and to calculate steps, as long as you have it in your pocket. Then you can sync MobileTrack and those steps calculated by the phone will be added to your daily total.
To set up MobileTrack on your phone:
Please refer to our list of compatible devices to check if your iPhone is compatible with this feature.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.
05-30-2018 05:55
05-30-2018 05:55
i can do this on the app as well as the computer. Fitbit blaze
05-31-2018 04:35
05-31-2018 04:35
Hello @alyodie, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the forums. Indeed, you can add a manual activity either from the app or from your computer. Unfortunately, MobileTrack is a feature only available in the iPhone.
I hope this resolved your inquiry, if there's anything else I can do for you, please feel free to reply.
06-06-2018 18:14
06-06-2018 18:14
I finally managed to do this. I had left the fitbit on the charger when I took the dog for a walk.
--Went to dashboard (on computer account).
--Clicked on Log.
--Clicked on Activities.
--Scrolled down the page to the box labeled Activities. Mine doesn't have Walk under Favorites, but it does have Walk under Most Logged. I assume if you were a runner, you'd have Run under one of those two Headings. I clicked on Most Logged, then clicked on Walk.
--It has date, time started, duration, etc. Under Distance, click on Miles. The drop down menu has Steps. You can input the number of steps.
--Click on the Log button.
06-07-2018 12:16
06-07-2018 12:16
Hello @user5747, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community.
I appreciate you have let me know the process you've followed in order to log a manual activity. I'm sure the steps you described will be very helpful for many members of the Community.
Thanks for your insight and your participation, if there's anything else I can do for you, please feel free to reply.
06-07-2018 23:18
06-07-2018 23:18
I went to activities, clicked on clock at top right hand side, then drop down menu for activity type and chose Walk then mileage. In my case I entered what percentage of miles done on previous logged walks.
Hope this helps.
08-04-2018 01:36
08-04-2018 01:36
My daughter wears her fitbit on her ankle. People seem to believe ishe has a law enforcement tracker on her ankle. some of the whispers and looksthe looks she gets My daughter believes it’s a better step counter on the ankle.
08-06-2018 09:49
08-06-2018 09:49
Hello @ssreatick, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @Gloggs, I hope you're doing well.
I appreciate your participation in the forums and for sharing your experiences with us. @ssreatick, I understand your daughter seems to have more accurate readings using the Fitbit tracker on her ankle, but please take in consideration that we recommend using it on the wrist.
@Gloggs, I'm very glad you share with us the way you log your activities, I'm sure many members will find it useful.
Thanks again for sharing your insight, if there's anything else I can do for you, please feel free to reply.
11-09-2018 10:01
11-09-2018 10:01
I agree. My tracker has gone down twice this month. I have had 2 replacements and each time I was unable to sync the data. My steps are my main goal and even though my tracker showed that I had made the goal earlier in the day, I get no credit because the Bluetooth connection in my Charge 2 went out for the first tracker. Then I updated to the “waterproof” Charge 3 and it died yesterday during a swim. I had it for less than a week! Lost all my data for yesterday. It has really hurt my motivation to see the gaps in data.
01-09-2019 11:24
01-09-2019 11:24
This worked! Thank you
01-10-2019 06:49
01-10-2019 06:49
Hello @ketti_dl, thanks for joining the conversation, it's always great to welcome new member to the Fitbit Community.
I appreciate your participation in the Forums and for letting us know this thread was helpful for you. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
05-13-2019 07:33
05-13-2019 07:33
Please move this solution up to the top of this thread. This is exactly what I was looking for but had to page through questions/solutions dating back to 2016 in order to find it. Thanks, though!
08-25-2019 13:09
08-25-2019 13:09
I just added steps to my Charge 2 by following these directions. Since my Samsung S6 acurrately tracks my steps I knew how many to add. My Charge 2 added them and I didn't lose any. Thank you.
05-03-2020 18:03
05-03-2020 18:03
I did the same thing and I have an iPhone. I looked on the health app on my phone and I calculated how many steps I took to miles. I logged an exercise of the calculated miles and put the time of when I woke up to when I remembered to put my watch on.
07-25-2020 06:44
07-25-2020 06:44
Ok, omg, this hasn’t changed in 4years?! I need this answer and the post that came up are from 2015/16??
Don’t tell me there is no way to manually enter steps you took if you ran out the door and forgot your bit? I was charging mine and walked up and down our office building. I know exactly the number of steps, so I want to enter them on my app. Not available. How can this not be an option? It would only let me enter as an actual “long walk” but it doesn’t “count” towards steps?!! Ugh