help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS Map stopped appearing after 3.22 update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2020 11:10

‎05-31-2020 11:10

After the recent 3.22 update the GPS map stopped appearing in my exercise details. As always before beginning my walk I make sure to connect my phone to my Fitbit Charge 2. 

Best Answer
0 Votes
1 REPLY 1

‎06-08-2020 16:08

‎06-08-2020 16:08

Welcome to the Fitbit Community, @HamKrish.

 

I am sorry to hear the GPS map stopped appearing in your exercise details after the 3.22 update. Thanks for trying to resolve this and I am here to help. I recommend checking out this article with information about the different factors that can affect GPS: Why isn't GPS working on my Fitbit device? 

 

In addition, you can perform a restart to your Fitbit Charge 2 by following these instructions. 

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes