help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Gaps in my walks!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2017 16:28

‎03-08-2017 16:28

I don't know how many times the app acidently gets paused and I loose steps and distance and time on my walks. On that day I never make my goals. I put my phone in a loose coat pocket very carefully and it still happens. You need some way to lock the screen so this won't happen.

Best Answer
0 Votes
1 REPLY 1

‎03-08-2017 21:42

‎03-08-2017 21:42

Hi, @Aholler! Are you leaving your screen on while you walk? This isn't necessary.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes