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Getting an "Account under maintenance." message.

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‎10-12-2018 15:52 - last edited on ‎10-13-2018 11:56 by Moderator Alum

‎10-12-2018 15:52 - last edited on ‎10-13-2018 11:56 by Moderator Alum

Getting a red error across fitbit app this evening. States your account is under maintenance please come back later.

Does anyone know what to do to fix this?

 

Moderator Edit: Clarified Subject.

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‎10-13-2018 12:01

‎10-13-2018 12:01

Hello @Busymom34, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for having shared this with us. At this moment I would like to suggest you to wait for a couple hours before trying to log in to your account again. This process will not affect your account and you should be able to log in later during the day. However, if 24 hours have passed and you're still  unable to log in, please let me know so I can check this further. 

 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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