Getting duplicate email notifications on Versa 2

[JConville]

Every time I get an email I get duplicate notifications on my Versa 2. I have updated everything (currently on iOS 14.2) and this has been happening for quite some time. It seems to happen constantly now. One of the notifications says "Loading..." while the other has a preview of the email body.

While it doesn't interfere with the function, it can cause a huge list of notifications on the watch and just seems to be a poor experience.

Is this a known issue? Is there a fix?

Moderator edit: subject for clarity 

[LiliyaFitbit]

Hi @JConville, it's nice to see you again in our Community Forums. 

I am sorry that you are going through this situation. I understand your concern and appreciate your efforts and the additional details. I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device?

Let me know how it goes. 

[JConville]

Thank you for response but it seems you didn't read my original post or understand it.

I get notifications, but I get DUPLICATE notifications when I receive an email. One has the preview text as it should and the duplicate has preview text of "Loading...". Clearing one of them clears both of them.

I have tried disabling and reenabling notifications. I have rebooted everything multiple times. I have everything updated. I have disconnected and reconnected.

Any further solutions?

[JConville]

This is still happening. It doesn't matter what settings I use, how much I try to update. I have turned off all notifications except Mail. Every time I get an email it shows 2 of them, one has the preview text. One says "Loading". I have rebooted the phone and Versa 2 multiple times and nothing can prevent it.

Please tell me this isn't how it is supposed to be and that it will be fixed soon. It's extremely annoying and really makes me want to switch to the Apple Watch as everyone I know that has one loves it and doesn't have these issues.