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Getting "Not enough data for exercise" message.

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‎05-15-2018 15:24 - last edited on ‎05-17-2018 07:55 by Moderator Alum

‎05-15-2018 15:24 - last edited on ‎05-17-2018 07:55 by Moderator Alum

New Fitbit user here. First day with my versa and Inthought I wouldntest it out with a ten minute rebounding session. I hit exercise and chose workout and bounced for ten minutes. When I went to the app on my phone afterwards I categorized the workout as trampolining but it is all showing not enough data. I am wondering what I did wrong? Any advice would be appreciated. Thanks. sorry I was going to add screen shots but I can’t work out how to add photos 

 

Moderator Edit: Clarified Subject.

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‎05-17-2018 08:03

‎05-17-2018 08:03

Hello @Riajt, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. Please note that this message is shown when the app is unable to get enough internet data to perform the categorize exercise action. At this moment I would like to suggest you to turn off WiFi and use your cellular data or connect to a different WiFi before categorizing your activity again. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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