Getting sleep patterns instead of sleep stages

[Pail]

Since this new app, I only get simplified sleep.  How do I fix?

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @Pail. It's nice to have you on board.

Thanks for letting me know that you've been getting sleep patters, and let's work on this together. As you may know, the sleep stages will be generated by your Fitbit devices if it meets certain conditions, for this reason please verify the following factors that may prevent your device from recording sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed).
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

If this doesn't apply to you, make sure your Fitbit device and the Fitbit app are updated. Also, please try restarting your Fitbit device to refresh its performance.

Let me know the outcome.

[nujol]

How do we get the full sleep analysis displayed on the dashboard without have to tap on it?