12-15-2023 08:59
12-15-2023 08:59
When I go to the distance tab within the iOS version of the Fitbit app, it is saying my goal is higher than I have it set under the daily activity for the weekly, monthly, and yearly page views. It’s fine on the daily view where it will correctly say I’ve walked X miles of my 5 mile goal. But when I switch to any of the longer views, it shows the green goal line as higher than I have it set in daily activity. Therefore, under daily view, it might say I’ve exceeded my daily goal, but when I switch to weekly or longer views, it says I didn’t hit my goal.
If I set my daily goal at 5 miles, the weekly and up views show it as 8 miles. Lowering it to 4 miles, then it thinks it’s 6 miles. Raising it to 6 miles, then it’s 10. 7 miles is actually 11 miles and you get the idea. Based on these numbers it seems like it’s a conversion issue between metric and US units as the differences align with rounding my goal in miles to the equivalent whole number of equal kilometers.
12-15-2023 09:05
12-15-2023 09:05
@VGirl7553 This is a known issue with the Fitbit app. It's a mile/kilometer mismatch. Five miles is 8.1km. Fitbit doesn't seem to be in any hurry to fix it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-20-2023 09:01
12-20-2023 09:01
Thanks for the clarification. However, if it is a known issue, then Fitbit should do something to address it. That only seems logical. And I posted to the fourm because when I searched for similar issues, I didn't see any topics discussing it. Not really sure how much more help there is unless Fitbit debugs their app.